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How can Law Firms use Virtual Assistants?

By Sarah Leave a Comment

iStock_000004108445SmallMany professions have welcomed the rise of remote workers. Embracing Virtual Assistants with enthusiasm. 

With the expertise, flexibility and cost-effectiveness we provide, it’s no wonder more and more business owners are taking advantage of our services.

But not all professions are so eager to move with the times. To utilise the abundant resource available to them.

This a guest post relating to one such profession … 

In the modern day there is an abundance of technology all around us like never before.

Our mobile phones have more computing power than the computers that landed the first rocket on the moon, and we have an almost unlimited access to knowledge.

Despite all this technology at our fingertips some professionals can still be slow on adopting modern technology, despite the obvious benefits it provides.

One area that this is very true is in the legal industry.

Law firms are notorious for failing to adapt to new technology and take advantage of trends.

In a recent survey by Solicitors Journal it was discovered that around 15% of law firms still choose to use the postal system rather than send emails.

So how could a profession, which is well known for not utilizing new technology, use and benefit from a Virtual Assistant?

Despite the name, Virtual Assistants aren’t virtual; they’re self-employed individuals who work remotely, carrying out a wide range of jobs for companies just as competently as the vast majority of standard employees.

One of the skills Virtual Assistants possess which could be of use to a law firm, is being able to update and mange a website and social media presence.

The former may sound like a straightforward task, but websites can be complicated things. By simply clicking the wrong button you could delete key information or worse-still, ‘break’ the website.

Similarly with social media, someone with the wrong skillset could make a mistake that leads to bad publicity, or breaks the design of a social profile.

While many web marketing companies offer website and social media management, they charge huge fees. A Virtual Assistant’s rate on the other hand, is often much more competitive.

Like any other office, law firms accumulate a lot of documents which can be a nightmare to find if they are not organized properly. Virtual assistants can help with organizing these documents, as well as carrying out general administration work such as that of a Personal Assistant. For example, organizing events, arranging travel, liaising with suppliers, etc.

On top of this, Virtual Assistants are highly flexible and can be there as much or as little as you need them to be. So in slow periods when their services aren’t required, you can use them as much as you need – be that one or two hours a week or month, or not at all. Then when workload is heavier, a Virtual Assistant can be available for 10 or more hours per week – whatever you need.

The major benefit of this is you simply pay for the hours you need. And no more.

Research can be a very time consuming task – especially when you have more important work to be getting on with. Law firms often have considerable research requirements for clients or cases they may be working on.

So this is a perfect task to outsource to a Virtual Assistant, freeing up your time to get on with those more important jobs.

Great customer service is something everyone has come to expect, especially when dealing with a law firm. But customer service can take up a lot of time, especially when you’re trying to make a customer feel special.

Many Virtual Assistants can take on this role, ensuring your customers are kept happy, and you are too.

It’s so important for law firms in the modern day to adapt in order to take full advantage of technologies available to them.

Another big step in winning this battle with technology is simply being aware of it. Legal news publications like Solicitors Journal and Managing Partner provide a wealth of information on the latest news and trends in law and technology.

So isn’t it time your law firm looked in to new ways of working for greater efficiencies?

Filed Under: Small Business Support Tagged With: business support, law firms, virtual assistant

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